Consulting: AAWP

Australian Association of Writing Programmes

LJ Sinclair published on
1 min, 67 words

Categories: consulting

Issues

  • Website outage
  • Email issues
  • Wordpress hosting without backups or reliable support

Solution

  • Restore website from backup
  • Investigate and diagnose email issues and create solution
  • Write report on two incidents, with recommendations on how best to proceed
  • Implement agreed recommendations to move site and email to managed Wordpress hosting
  • Write final report explaining all AAWP IT systems

Ongoing support

Ongoing support provided via Avaza task management system